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Home Faculty Ms. JISHA J



Assistant Professor, Systems & Operations Department |


Ms. Jisha J. is Assistant Professor in Systems and Operations. She is a Engineering Graduate from College of Engineering, Thiruvanathapuram and an MBA with specialization in Information Technology from Indian Institute of Information Technology and management. Prior to joining the institution, she has 2 years and 6 months of experience in the Department of management on Garden City College, Bangalore and 1 years of Experience in New Horizon College, Bangalore.

Educational Qualification

  • B. Tech in Electrical and Electronics, College of Engineering, Thriruvananthapuram
  • MBA in Information Technology from Indian Institute of Information Technology and Management, Gwalior

Employment History

  • Lecturer in New Horizon College(Bangalore) in the management department in the year 2009
  • Lecturer in Garden City College(Bangalore) in the Department of Management Studies in the period Jun 2005 to Aug 2007
  • Lecturer in SCT College(Bangalore) in the Department of Computer Science for 6 months

Key Responsibilities Held

  • Faculty coordinator - Chips N Nuts Forum
  • ISO Internal Auditor

Teaching Interests

  • Business Statistics
  • Operations Research
  • Business Information Systems
  • Business Research Methodology
  • Managing Quality and Productivity
  • Business Analytics

Research Interests

  • Information Systems
  • Business Analytics


Articles Published in Referred Journals

  • 'An Empirical Investigation of Service Quality Gaps in NBFCs using SERVQUAL Model' in 'Pacific Business Review International' (ISSN 0974 438X, Volume 10, Issue 7, Year of publication - 2018)