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Home Faculty Ms. JISHA J



Assistant Professor and HOD - Systems |


Ms. Jisha J. is an Assistant Professor and Headof Systems department. She is an Engineering Graduate from College of Engineering, Thiruvanathapuram and MBA with specialization in Information Technology from Indian Institute of Information Technology and Management, Gwalior. She has 8 years of experience with SCMS Cochin.

Educational Qualification

  • B. Tech in Electrical and Electronics, College of Engineering, Thriruvananthapuram
  • MBA in Information Technology from Indian Institute of Information Technology and Management, Gwalior

Employment History

  • Lecturer in New Horizon College(Bangalore) in the management department in the year 2009
  • Lecturer in Garden City College(Bangalore) in the Department of Management Studies in the period Jun 2005 to Aug 2007
  • Lecturer in SCT College(Bangalore) in the Department of Computer Science for 6 months

Key Responsibilities Held

  • Faculty coordinator - Chips N Nuts Forum
  • ISO Internal auditor at SCMS since 2015
  • Part of NBA accreditation team
  • Faculty Co-ordinator of the Learning Management System

Teaching Interests

  • Business Statistics
  • Operations Research
  • Business Information Systems
  • Business Research Methodology
  • Managing Quality and Productivity
  • Business Analytics

Research Interests

  • Information Systems
  • Business Analytics


Articles Published in Referred Journals

  • 'An Empirical Investigation of Service Quality Gaps in NBFCs using SERVQUAL Model' in 'Pacific Business Review International' (ISSN 0974 438X, Volume 10, Issue 7, Year of publication - 2018)


  • Presented a paper on “Durkheim’s legacy in the digital age: Effect of social cohesion, social belonging and ICT usage on social wellbeing of the aging population of Kerala” in SCMS Cochin School of Business (Jan 2020)
  • Presented a paper on “A case study on successful entrepreneurship in Academics domain- Linways story” in XIME, Kochi (Mar 2019)

Training Programmes/Workshop/Seminars Attended

  • Participated in six days Virtual Online STTP on “Writing and Publishing High Impact Research Publications and Scientific Documents” (Oct 2020)
  • Participated on “Two Day Online Workshop on Structural Equation Modeling (SEM) Testing Measurement and Structural Models” organized by Institute of Management Technology Hyderabad (May 2020)
  • AICTE NPTEL FDPin “Supply Chain Analytics”(Mar 2020)
  • AICTE NPTEL FDPin “Business Analytics in management Decision” (Apr 2019)
  • AICTE NPTEL FDPin “Practitioner’s Course in Descriptive, Predictive and Prescriptive Analytics” (Oct 2019)
  • AICTE NPTEL FDP in “Introduction to R software” (Oct 2019)
  • Participated in the “One-Day Workshop on NBA Accreditation” (Apr 2018)
  • Participated in the AICTE sponsored two weeks workshop on “Students Engagement for Effective Learning in Management Education” (Nov 2017)
  • Completed a Worksop on “ISO 9001:2015 Transition”(Apr 2017)
  • Participated in two days Research Conclave on “Business, Economics and Social Science”
  • Participated in two weeks AICTE sponsored FDP on Data Science and Decision Making Control Process (Dec 2017)
  • Participated in the Three days’ Workshop on “Annual Research Methodology Course (SERIES 1): Research Skills and Data Analysis using R” (May 2016)
  • Attended a fifteen days “e-Learning” EDP conducted by the Institute(NIEBUD) (Mar 2015)


  • Handled a session on a short term training program on “Mixed Methods in Social Sciences Research: A Statistical Package Approach”, Sept 2020
  • Handled sessions on the workshop “Insights for Excellence using Business Analytics tools” in SCMS Cochin, Jan 2016
  • Handled sessions on “Improving Personal productivity using MS excel” conducted in SCMS Cochin, Oct 2015
  • Handled sessions on “Workshop on Research Methodology and usage of statistical tools” conducted in SCMS Cochin, Jun 2015
  • Handled sessions on “Improving Personal productivity using MS excel” conducted in SCMS Cochin, Mar 2014