Faculty

About

Ms. Joby Joy has joined as Assistant Professor. She has taken MBA from SRM Institute of Management Studies, Chennai and has completed Licentiate from the Insurance Institute of India. She joined SCMS with eight years of experience in the corporate sector. Prior to joining us, she was the Assistant Manager (Non Motor Underwriting) at Bajaj Allianz General Insurance Company Ltd.

Educational Qualification

• MBA (SRM, Chennai (University of Madras))
• BSc (Dr. GRD College of Science (Bharathiar University, Coimbatore))
• Licentiate in General Insurance (Insurance Institute of India, Mumbai)
• Research Scholar, Bharathiar University

Employment History

• Assistant Professor, SCMS Cochin School of Business (Re-joined in September 2015)
• Assistant Manager, Non Motor Underwriting, Bajaj Allianz General Insurance Co. Ltd (July 2014 – September 2015)
• Assistant Professor, SCMS Cochin School of Business (September 2009 - July 2014)
• Senior Executive –Underwriting, Bajaj Allianz General Insurance Co. Ltd (June 2004 - September 2009)

Key Responsibilities Held

• ISO Internal Auditor since 2009
• Faculty coordinator - Endeavor, The Entrepreneurship club at SCMS
• Faculty coordinator - Finesse, The Finance Forum of PGDM
• Involved in the accreditation related works (NIRF, AIU, NBA)

Teaching Interests

• Insurance
• Research Methodology
• Financial Services
• Entrepreneurship

Research Interests

• Insurance
• Financial Services

Publications

• 'Determinants of lapsation in Health Insurance: An Empirical Analysis of the Customers' Perspectives' in 'International Research Journal of Business and Management' (ISSN -2322 - 083X, Volume No - XI Issue - 3, Year of publication - 2018)
• 'Rashtriya Swasthya Bima Yojna - A boon for the rural populace' in 'GE-International Journal of Management Research' (Special Issue for the proceedings of the International Conference on Emerging Trends in Management and Technology 2016 organized by MIT School of Management, Pune)
• 'An Empirical Investigation of Service Quality Gaps in NBFCs using SERVQUAL Model' in 'Pacific Business Review International' (ISSN 0974 438X, Volume 10, Issue 7, Year of publication - 2018)
• 'Fire Insurance: The Indian Context' in NIETJoM, NIET Journal of Management (Summer 11)
• 'Engineering Insurance in India - Still Waiting for the leap' in 'The Journal of Insurance Institute of India' (Vol. No XXXVI January - June 2010)

Achievements

• 'Principal Investigator' of the evaluation study (ongoing) funded by Kerala State Planning Board on the Government Health Insurance Schemes in Kerala
• 'Bajaj Allianz Excellence Award Winner' in South Zone (Kerala, Tamil Nadu and Karnataka) in the field of Underwriting during 2008-09